CUSTOMER SERVICE & REFUNDS
If for any reason you are unhappy with your order, you can return it for a refund within 14 days of purchase. Items must be in original packaging. Refunds can only be issued by the same method of payment that you used. Please send me a message/email right away if this is the case. Most importantly, I want you to enjoy and love your purchase.
Your parcel will be shipped through Canada Post standard mail. Tracked shipping within Canada, US and abroad require a little extra.
WHOLESALE & SUBSCRIPTION BOX
All wholesale orders take approximately 1-4 weeks to process (depending on the size of the order, and not including shipping time). Shipping is always free and includes insurance and tracking, and each item will arrive with environmentally-friendly gift packaging provided. I would love to work with you! Please contact me here for any inquiries.
These pieces are delicate so to maintain a long life for your jewellery, it is not advised to wear them in the water. Cosmetic products, even natural ones, contain oils that may tarnish your piece. Please be gentle.